FAQ

SHIPPING

Orders are shipped from California. Orders usually ship within 1-3 business days after orders are placed unless otherwise stated.

Free shipping for domestic orders over $80, or international orders over $200. This may vary with different ongoing offers.

If you pre-ordered an item, please refer to the listing for shipping date estimates. Orders will ship once all items in the order are ready to ship.

Once the package leaves my possession (i.e. I ship it via USPS or relevant international carrier), I am not responsible for any lost, damaged, stolen items, or international customs fees or taxes. I am also not responsible for delays due to customs.

HOW DOES PRE-ORDER WORK?

Each pre-ordered item is made "on demand" which means we create the item when you order it. This prevents waste and unnecessary inventory. Please refer to the listing's description for the estimated time of shipment. If you purchased other regular (non-preorder) items within the same order, your order will ship when the preorder is fulfilled. If you would like the regular items at the standard shipping timeframe, please order the pre-order items separately.

PLEASE NOTE

This is a growing small business; as such, onestar/squeakzgg does not accept returns, exchanges, and/or cancellations. Please contact via email or the contact form for any questions!